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Warranty
LIMITED WARRANTY - CAR-DVR.CO.UK

Who is a "Customer" for purposes of this limited warranty?

If you have purchased a DOD-Tech or Vicovation directly from HDigital EYE (car-dvr.co.uk) you are considered a
"Customer" for purposes of coverage under this limited warranty.

Limited warranty:
HDigital EYE UK warrants that the DOD-Tech or Vicovation will be free from defects in material or
workmanship for a period of 24 months from the date of HDigital EYE UK shipment of the
DOD-Tech or Vicovation to you, the Customer. In the event of a defect covered by this limited warranty,
HDigital EYE at its option and free of charge to Customer, repair, replace or refund the
purchase price paid. HDigital EYE MAKES NO OTHER EXPRESS WARRANTIES
EXCEPT AS PROVIDED HEREIN, AND ANY AND ALL IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE SHALL ONLY BE IN
EFFECT DURING THE 12 MONTH WARRANTY PERIOD PROVIDED HEREUNDER. HDigital EYE / DOD-Tech UK's LIABILITY ON ANY WARRANTY CLAIM SHALL BE LIMITED TO THE ACTUAL PURCHASE PRICE PAID.
HDigital EYE UK SHALL NOT BE RESPONSIBLE TO CUSTOMER OR ANY THIRD PARTY FOR ANY CONSEQUENTIAL,
INCIDENTAL OR INDIRECT DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, REVENUES, SALES, BUSINESS, GOODWILL OR USE.

What does this limited warranty NOT cover?

HDigital EYE has no obligation to repair, replace, or provide refunds in the following instances:

  • If the alleged defect arises because Customer has altered or repaired the DOD-Tech or Vicovation without the prior written consent or authorization of HDigital EYE UK
  • If Customer did not follow any applicable instructions for proper storage, usage, or maintenance of the DOD-Tech or Vicovation
  • If Customer has failed to notify HDigital EYE UK of any defect where the defect should have been reasonably apparent on inspection
  • If Customer fails to notify HDigital EYE UK of the defect within 24 months of HDigital EYE UK's shipment of DOD-Tech or Vicovation to Customer.

  • In the event that warranty repair or replacement is required,
    HDigital EYE will request and you must provide proof of purchase (store receipt or invoice, unit S/N number) along with the serial number of
    the defective product in order to receive warranty service.

    This limited warranty does not cover the cost of shipping the defective DOD-Tech or Vicovation to HDigital EYE UK for repair, or the cost of shipping the repaired or replacement DOD-Tech or Vicovation to you.

    How do Customers receive warranty service?

    Please contact support@car-dvr.co.uk for details on how to raise an issue in relation to your DOD-Tech or Vicovation.

    Products
    DOD-Tech
    Vicovation
    Thinkware
    Cellink B / PRO
    Samsung
    A-Data
    GoPro (soon)
    Support
    Downloads
    Warranty
    Contact Us
    sales@car-dvr.co.uk
    tel. 078 49 0054 01


    Copyright © Hdigital-eye ltd.
    company registered in the United Kingdom
    Company no. 08730317
    GB VAT Number: 173 4796 74

    Registered Office:
    HDigital EYE Ltd.
    11A Falmer Road
    ENFIELD
    United Kingdom
    EN1 1PZ
      
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    Adrian Flux: 0800 089 0035